Our Project Manager, Dave Newell, was always cheerful, professional, and helpful. He took care of working with our insurance, when there were items discovered during tear-off of the roof, that needed to be covered in order to be in compliance with current codes. The crew that did the actual work were professional, fast, thorough, and took extra care to ensure the surrounding area of our home was not impacted by the very large job. We couldn't be more pleased with this entire experience, thank you High Impact, LLC, so very glad we found you!!